The New Way to
- Growth Management Partners is a business improvement consultancy providing outsourced lead generation and commercial growth support services to the IT & Telecommunications, Commercial Education, and Talent Recruitment and Management industries.
- GMP was conceived from the shared observations between a group of experienced sales and commercial managers about the challenges of creating and maintaining effective lead generation in today’s business environment. Person-to-person customer contact – for a variety of reasons from rapid social media developments to mass overseas outsourcing of sales and customer care functions – had become devalued, somewhat mistrusted, and often poorly executed or resourced.
- There continues to be a clear demand for high-quality, onshore sales and customer contact professionals that focus directly on lead generation, delivering multiple positive benefits from maintaining strong customer relations to driving growth activity through the business. And so GMP was born with a clear commercial mandate and principles.
Our mandate is to:
- Help Australian businesses grow and become more commercially astute and effective.
- Reinvigorate and improve direct customer contact to become the professional, respectful, personal and value-adding service it should be.
- Help sales and customer service/contact professionals develop and progress their careers, and attract a broader range of quality professionals to a commercial career.
- We employ locally-based Australians with a solid understanding of our business environment and culture. (we love diversity and don’t care where you’re from as long as you love talking to customers…but everyone must live and have the right to work here in Australia in order to service our clients)
- We operate a dispersed call centre, meaning we are free to employ the very best people across Australia, rather than those only in a particular location.
- We are passionate about flexible working arrangements that support many people such as parents, students, entrepreneurs, people transitioning between careers and many more, to enjoy and maintain a meaningful and rewarding career in any circumstance.
- We are in business for long term partnerships. Any professional service provision is essentially a partnership – and we believe in creating win-win commercial situations and solutions, that adapt and flex over time as circumstances and strategies change.
- We utilise an extensive network of industry professionals with experience in each of our target areas, and pride ourselves on assembling the best team to deliver quality outcomes on each partnership and project undertaken.